Category: Brain Food for Business

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Do I share financial information?

By Ken Keller Dear Ken Keller, I was recently was able to provide raises for employees. I heard grumbling that the raises weren’t enough. Sometimes I have to hold my paycheck so my employees are able to cash theirs. Just how much financial information should I share with my employees? I’m feeling a bit resentful. […]

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We’ve outgrown you

By Ken Keller Dear Ken Keller, I own a company that markets employee benefits, property and casualty insurance and also services the personal needs of business clients with car, life insurance and homeowner policies. We pride ourselves on service and in going out of our way to make sure clients get everything they need from […]

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How do I turn this restaurant around?

Dear Ken Keller, I’ve owned a restaurant for a long time. I thought things would get easier, but the business is getting more difficult. Summer is the worst. Once school lets out, everyone heads out for vacation, and they don’t come back until August. The city is also approving more restaurants; many of these are […]

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The job just isn’t getting done

By Ken Keller Dear Ken Keller, I’m a business owner in my mid 50s, working long, hard hours to grow my business. While I know every aspect of my business, technically, my weak spot is financial management. I’m just not a “debit and credit” kind of guy and I never have been. My issue is […]

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An owner seeks advice

By Ken Keller Dear KK: My company has not performed formal performance appraisals for our employees for several years. Prior to the recession, we used to give raises along with the evaluations. Because of the poor economic conditions we have not been able to provide raises because we did not have the money. We did […]

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No carrot, no stick, no motivation

By Ken Keller I don’t recall anyone getting into trouble when I was in elementary school. About the worst thing that could happen to you was the principal calling your home and letting your parents deal with whatever you had done. In high school there were more serious ramifications for misbehavior. For minor offenses, there […]

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Spending impacts relationship and legacy

By Ken Keller Economist Milton Friedman divided spending into four categories, each one impacting owners, employees, vendors, and organizational culture: -You spend money on yourself and in doing so you’re interested in buying whatever you want most at the best price. -You spend your money on other people, and because someone else will be the […]

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How one employee contributed

By Ken Keller Harvey Mackay is successful author, speaker and business owner. In his book “Dig Your Well Before You Are Thirsty” he describes in detail how he earned promotions from his first employer. His first job was managing a broom, and he was assigned the task of sweeping both the production floor and warehouse. […]